Privacy Policy
Your privacy matters to us. Here's how we protect and handle your information.
At zantherialos, we understand that your personal information is valuable. This privacy policy explains how we collect, use, store, and protect your data when you use our financial automation services. We're committed to transparency and giving you control over your information.
Information We Collect
We collect different types of information to provide you with our financial automation services. This includes information you provide directly to us, data we collect automatically when you use our platform, and information from third-party sources when necessary for our services.
Personal Information
- Full name and contact details
- Email address and phone number
- Business information and ABN
- Financial account details
- Identity verification documents
Usage Information
- Platform interaction data
- Feature usage patterns
- Session duration and frequency
- Device and browser information
- IP address and location data
Financial Data
- Transaction history and patterns
- Account balances and statements
- Payment preferences
- Budget and spending categories
- Investment and savings goals
How We Use Your Information
Your information helps us deliver personalized financial automation services. We use your data to set up and maintain your automated systems, provide customer support, improve our platform, and ensure security. We also use aggregated data to understand user trends and enhance our services.
We never sell your personal information to third parties. When we share data, it's only with trusted service providers who help us operate our platform, and only under strict confidentiality agreements. We may also share information when required by Australian law or to protect our legal rights.
Your Privacy Rights Under Australian Law
Request a copy of all personal information we hold about you. We'll provide this within 30 days at no charge.
Ask us to update or correct any inaccurate personal information in our systems.
Receive your data in a structured, commonly used format that you can transfer to another service.
Request deletion of your personal information, subject to legal and contractual obligations.
Limit how we use your information in certain circumstances while maintaining your account.
Remove your consent for data processing activities that require your explicit permission.
Data Security Measures
We implement multiple layers of security to protect your information. Our approach combines technical safeguards, operational procedures, and regular security assessments to ensure your data remains secure.
Data Retention Periods
We keep your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.
Retained for the duration of your active account plus 7 years after closure to comply with Australian financial record-keeping requirements.
Financial transaction records are kept for 7 years as required by Australian taxation and financial services legislation.
Aggregated usage data is retained for 3 years to improve our services, while individual session data is deleted after 18 months.
Support conversations and important communications are kept for 5 years to maintain service continuity and resolve disputes.
International Data Transfers
While we primarily store your data within Australia, some of our service providers operate internationally. When we transfer data overseas, we ensure appropriate safeguards are in place, including contractual protections and adequacy decisions under Australian privacy law.
We only work with providers who demonstrate strong privacy protections and comply with international data protection standards. You have the right to request information about any international transfers of your personal data.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, maintain your session, and understand how you use our services. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.
We don't use advertising cookies or share your browsing data with advertising networks. Our tracking is focused solely on improving our financial automation services and providing you with a better user experience.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our services or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform. We encourage you to review this policy regularly to stay informed about how we protect your information.
The date at the top of this policy indicates when it was last updated. Previous versions are available upon request if you need to reference historical privacy practices.
Privacy Questions? We're Here to Help
If you have questions about this privacy policy or want to exercise your privacy rights, please don't hesitate to contact us. Our privacy team is available to assist you.
Adelaide SA 5000
Australia